Shipping policy
Effective Date: 4/5/23
Last Updated: 26/08/2023
Company Information:
FAR FROM PERFECT PTY LTD
ABN: 21 667 746 974
13 BELGRAVIA
BOWEN QLD 4805
admin@farfromperfect.com.au
0400570665
Thank you for choosing FAR FROM PERFECT PTY LTD for your shopping needs. This Shipping Policy outlines the details of our shipping practices to ensure you have a clear understanding of how we handle shipping and delivery of your orders.
Processing Time:
Orders are typically processed within 2 business days after payment confirmation. During peak seasons or promotional periods, processing times might be slightly extended. We strive to get your orders ready as quickly as possible while maintaining our quality standards.
Shipping Methods and Delivery Time:
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 3 to 10 business days.
- Express Shipping: Estimated delivery within 1 - 7 business days.
- International Shipping: Delivery times vary depending on the destination, typically ranging from 7 to 14 business days.
Please note that delivery times are estimates and can be influenced by factors beyond our control, such as weather, customs procedures, and carrier delays.
Shipping Rates:
Shipping rates are calculated based on the destination, selected shipping method, package weight, and dimensions. The exact shipping cost will be displayed during the checkout process before you complete your order.
Order Tracking:
Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your package as it makes its way to you.
Order Confirmation and Address Verification:
Please ensure that your shipping address is accurate and complete when placing an order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Before finalizing your order, review your shipping information carefully.
Lost or Stolen Packages:
FAR FROM PERFECT PTY LTD is not liable for any lost, stolen, or misdelivered packages once they are in the possession of the shipping carrier. If you believe your package has been lost or stolen, please contact the carrier directly using the provided tracking information.
International Shipping:
For international orders, customers are responsible for any customs duties, taxes, or fees that may apply upon import. FAR FROM PERFECT PTY LTD is not responsible for delays caused by customs procedures.
Returns and Exchanges:
For information about returns, exchanges, and our refund policy, please refer to our Return Policy.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support at [email] or [phone number].
Changes to this Shipping Policy:
FAR FROM PERFECT PTY LTD reserves the right to modify or update this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website.